Our SFCC Services

Vanna has strong experience in implementing Salesforce Commerce Cloud(Demandware) solutions. We address the unique business goals and digital transformation needs of each customer, by analyzing their requirements and implementing the same by customizing the SFCC. We work with all of our clients closely during the launch as well as post launch of the e-commerce site, to ensure a seamless online shopping experience to customers across all channels.

B2C and B2B Implementation

Backed by our experienced Demandware experts, we excel in helping merchants to unleash the potential of E-commerce operations for robust E-commerce experience and profitability. Be it storefront features, LINK cartridges development, UI development or customization, our team offers exact solutions you need to analyze, strategize and control the ever-changing digital commerce sector.

User Experience

Our Salesforce UI experts are thorough Storefront Reference Architecture and newly offered Page Designer. We help customers build, maintain and update their storefronts quickly and cost effectively.We use full library of core site capabilities developed with industry best practices and Hundreds of out-of-the-box features include cart, checkout, homepage, product detail pages, and more. Also, quickly adopt technologies like Apple Pay–giving your shoppers an awesome experience.

Managed Services

Be it bug fixing, installation or configuration problems, our team is right there to help you out. We offer 24*7 monitoring and technical support services and we customize them to your specific needs

Dedicated Teams 24 X 7

When you join forces with Vanna you are assigned a dedicated account team which includes a Client Success Manager, Project Manager, Technical Lead, and more. Rest assured you’ll be in good hands.

Site Performance Monitoring

Our team can ensure that your platform is delivering the best experience possible by evolving your design to leverage the latest technology and user interface elements.

Issue/Defect Management

Collaborate with our team through the customer support portal. We designed it to make the maintenance and support process of your platform transparent and painless.

List of Managed Areas

  • Defect fixing
  • Salesforce Patching
  • Deployment Support
  • Applying Fix Packs, Feature Packs
  • UI Changes
  • Customizations
  • Testing Support
  • Root Cause Analysis for the Issues
  • Routine Deployments & Server Restarts
  • Analysis of Logs, Plugin Logs & Traces
  • Salesforce Configuration Changes
  • Code Reviews

System Integration

We are experienced in integrating third party technologies with Demandware and develop cartridge. By leveraging the scalability of Link Cartridge, our experts enable your e-commerce store for cross-channel loyalty and omnichannel functionality.

Inventory

Seamlessly sell and supervise inventory with custom Salesforce Commerce Cloud integration.

Order Management

Unite your order fulfillment process to align with your ecommerce platform for synchronized management.

Payment Gateways

Enable Online and Mobile Digital Payments including Android Pay, PayPal Express Checkout and Visa Checkout

Why Vanna for SFCC

We provide support at every stage of the life cycle from requirements planning to deployment to site monitoring and beyond, so you can focus on growing your business. Our team of retail experts partner with our customers to define the right strategy, whether you want to go international, offer an omni-channel experience or drive customer loyalty.

Each of our team members has an average of 5 years of commercial experience with Salesforce Commerce Cloud.

We can use your tools, policies, processes, methodologies up to company culture and styling

We have unprecedented experience in cross border collaboration and virtual teams.

We are price competitive to local markets and offer full cost transparency.

Salesforce certified partners of implemeting and supporting B2C and B2B

Not sure where to start?

Talk to us. We will work with you collaboratively to identify and analyze your requirements, and will assist you in developing and implementing the right solution.