Operational friction
- Business users raise support tickets every day
- Small changes wait weeks for someone to pick them up
Rebuild and OperateOracle Cloud and managed services
Oracle Cloud, run by people who stay.
Implementations launch systems. We keep them running, current and useful after go-live, with managed services, APEX apps and experienced Oracle consultants.
- 4 releases a year
- each one tested and signed off
- Managed services
- support under agreed service levels
- APEX apps
- that close gaps between ERP and operations
- Consultants
- technical and functional, onsite and offshore
The post-go-live reality.
The challenges that appear once the implementation team has moved on.
Data and visibility
- Reports don't match what the business expects
- Teams fall back to spreadsheets and shadow systems
Technical agility
- Integrations fail or need frequent adjustment
- Quarterly Oracle updates introduce unexpected changes
Managed services that keep Oracle running.
One accountable team for day-to-day support, updates, enhancements and monitoring, under a monthly retainer with agreed service levels.
Support
Day-to-day tickets, user issues and system stability, under agreed service levels.
Update
Quarterly release readiness, so each Oracle update becomes routine maintenance.
Enhance
Configuration, report, workflow and APEX changes the business asks for.
Monitor
Integrations, scheduled jobs and reports monitored, with alerts so most issues are caught before users report them.
Modules we support
- Oracle HCMHR operations, benefits, payroll cycles and the employee lifecycle.
- Oracle FinancialsAP, AR, GL and day-to-day finance support and reporting.
- SCM and ProcurementSupply chain workflows and purchasing operations.
- EPMPlanning, consolidation and reporting support, through specialist partners.
- OIC integrationsConnections between Oracle and your other systems, kept healthy.
- ReportingBI Publisher, OTBI and data extracts.
Quarterly Update Readiness Package
Quarterly updates, handled.
Oracle Cloud updates arrive automatically every quarter, whether you're ready or not. Our readiness package makes each one routine maintenance instead of a fire drill.
Free Oracle Release Readiness Review
Approaching the next release window? We'll review your environment and show you where the risks are.
Request the free reviewWhat's included
- Environment review and release impact mapping
- A business process regression test plan
- Test execution and defect reporting
- Integration and report validation
- Configuration and security role adjustments
- Production readiness sign-off
Outcome: a tested, signed-off release instead of a surprise.
APEX apps and enhancements that close the gaps.
No ERP matches how a business actually runs on day one. We close the gaps with maintainable Oracle APEX apps instead of spreadsheets and manual workarounds.
- Operational portals
Purpose-built screens for teams who need a simpler way into Oracle data.
- Approval tools
Custom approval and review flows that the standard setup can't handle.
- Data validation apps
Check and correct data before it reaches Oracle, not after it causes problems.
- Operational dashboards
Live views for managers, built on the same data as your Oracle reports.
- Report and workflow changes
BI Publisher, OTBI and workflow enhancements as the business evolves.
Every APEX app is documented, version-controlled and tested with each quarterly update, so it doesn't become another undocumented workaround. Read: APEX as the bridge
Oracle consultants for your team.
Need extra hands on a project or to cover a gap? We provide experienced technical and functional Oracle consultants who work inside your team, backed by our Oracle practice.
Technical
Technical consultants
- OIC integration developers
- BI Publisher and OTBI report developers
- APEX and PL/SQL developers
- Data conversion and extract specialists
- Security and role configuration
Functional
Functional consultants
- Oracle HCM: core HR, benefits, payroll, absence
- Oracle Financials: AP, AR, GL, fixed assets
- SCM and Procurement
- Business analysis and requirements
- Testing and user support during releases
A typical first engagement.
Most clients start with a focused scope and expand as trust builds. No big-bang handover.
- Review
A review of your environment, open issues and support needs.
- Define the scope
Agree which modules, processes and service levels we take on first.
- Stabilize
Resolve priority issues and document runbooks and access.
- Expand
Add enhancements, APEX apps and automation as the business needs them.
Planning a new implementation?
For large transformation programs and initial implementations, we work alongside certified implementation partners, then take ownership of ongoing operations and improvements once you're live.
Questions Oracle teams ask.
What's included in managed services?
Day-to-day support, quarterly update readiness, enhancements and monitoring of integrations, jobs and reports. The exact scope and service levels are agreed up front.
How is it priced?
Managed services run on a monthly retainer with agreed service levels. Consultants are billed monthly. APEX apps can be scoped as small fixed pieces of work.
Can you take over from our current partner?
Yes. We learn your environment alongside your current team or partner, document it, and take over in stages to avoid gaps during handover.
Do you do Oracle implementations?
We don't lead initial implementations. We work alongside certified implementation partners and take over once you're live.
How do quarterly updates work with you?
For each release we map the impact, test your real business scenarios, validate integrations and reports, and give you a production readiness sign-off.
Can we hire consultants for a short project?
Yes. Technical and functional consultants are available full-time or part-time, for a few weeks or for the long term.
Next Oracle release coming up?
Get a free Oracle Release Readiness Review, and see where your environment is at risk before the update lands.